Samsung S22+ green line issue after update

[adarshc04]

Hi everyone,

I am writing to share my experience with my Samsung Galaxy S22 Plus. After a recent software update, my phone developed a green line on the screen. This issue appeared out of nowhere and seems to be related to the update itself.

I contacted Samsung customer care, expecting a resolution. However, to my surprise, I was told I would need to pay for a screen replacement. As a loyal customer, I find this unacceptable. The problem occurred after a software update, which is clearly not my fault.

I’ve also escalated the matter by emailing the CEO, but I have yet to receive any response. It's disappointing to see a company like Samsung, known for its innovation and customer service, treat valued customers like this.

I hope Samsung addresses this widespread issue soon and offers a solution without pushing the cost onto customers.

Has anyone else faced the same problem? How did you resolve it?

Thanks in Advance !

[adarshc04]

Ooh😮

[sidhantasahu]

Got Green Vertical Line in my S22 plus too after the recent update. Service Centre is asking to pay around 13k to repair

[adarshc04]

Get a job sheet from service center and raise the complaint bro

[DUTTA89]

Nothing will happen. At least they should give some discount on screen replacement

[DUTTA89]

Then pay it for Samsung or live with the colourful lines

[adarshc04]

🥲

[cs_member8]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to please share your contact details on the Samsung Members Application (Open the Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select Ask question > select the appropriate issue category> Type your query and send).

Warm Regards,
Samsung Customer Support

[adarshc04]

I have done that

[Rudransh121]

How can this happen? I have been using Samsung phones since the J7 was released, and I haven't faced any problems. I've changed to many models since then.

[adarshc04]

Not sure bro , nowadays many models are having this issue
One of my friends s21 fe also now got the same issue