Samsung S22+ green line issue after update

[adarshc04]

Hi everyone,

I am writing to share my experience with my Samsung Galaxy S22 Plus. After a recent software update, my phone developed a green line on the screen. This issue appeared out of nowhere and seems to be related to the update itself.

I contacted Samsung customer care, expecting a resolution. However, to my surprise, I was told I would need to pay for a screen replacement. As a loyal customer, I find this unacceptable. The problem occurred after a software update, which is clearly not my fault.

I’ve also escalated the matter by emailing the CEO, but I have yet to receive any response. It's disappointing to see a company like Samsung, known for its innovation and customer service, treat valued customers like this.

I hope Samsung addresses this widespread issue soon and offers a solution without pushing the cost onto customers.

Has anyone else faced the same problem? How did you resolve it?

Thanks in Advance !

[adarshc04]

They are only doing for s22 ultra , mine is s22 plus🥲

[Rkathir]

Yes brother, I am also got pink color after the update. I got the same response. I raised ticket and got a job card from service center to prove customer care that the issue is purely because of software glitch.
I got a call from them and they explained that s22+ was a well successful model globally. They said they didn't got any issues from other customers especially s22+. And they try ti convince me by saying the phone is in out of warranty so, I have to do it to my own. How pathetic it is.
I straight away said I need a proper solution and I am not going to change the screen of my own for the fault caused by the brand.
I don't know it's going to happen without lot of complaints received globally. Then only samsung would take corrective measure.

[adarshc04]

I hope Samsung provide free replacement

[DUTTA89]

Same issue facing from last 2 months. Welcome to the league

[adarshc04]

😅🤣🙌

[DUTTA89]

I have 2 pink lines now😂

[adarshc04]

Have you updated again?

[DUTTA89]

Not yet. Skip that

[adarshc04]

Ok bro

[DUTTA89]

See