Original topic:

Samsung S22 facing Camera and Camera UI lag

(Topic created on: 12-09-2024 11:42 AM)
214 Views
this_is_mukulthakur
Active Level 6
Options
Galaxy S
Hi,

Device - Galaxy S22 5G

I am facing camera UI lag while:

Shifting cameras from 1x to 3x;
Switching capture modes (e.g., Photo to Video/Portrait, and all);
Opening camera settings;
Opening the gallery via the camera app.

I don't want to update my device because pink lines are appearing for other users.

Please advise on how to fix this.
3 Comments
goodthings
Expert Level 5
Galaxy S
Please clear catche and clear data of this app and reset camera settings also reset all settings of your's device in general management settings also Flight ✈️ mode on n off one time also optimize your's device in device care too then try to it's again. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
0 Likes
goodthings
Expert Level 5
Galaxy S
Your's most welcome to here.
0 Likes
cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you to kindly perform the following steps to resolve your issue.

● Reset the camera settings: Home screen tap on Camera>Settings>Reset settings>Reset.
● Clear camera application data: Apps>Camera>Storage>Clear Data
● Check app cache: Settings > Apps > Camera> Storage > Clear Cache.
● You can reset your device by following the steps.
1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
2. Remember the Google password before resetting the device because it is required during initial setup.
3. If you do not remember then advise to reset (Forgot password) his/her Google account.

Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tab on Factory data reset to reset your device to its factory default settings.
This will erase all data, including files and downloaded apps.

In case the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

0 Likes