Original topic:

Samsung S21 ultra is not water proof

(Topic created on: 04-29-2021 02:46 PM)
MakHassanieh
Active Level 1
Options
Galaxy S
They said the phone can go one and a half meter under water. I tried to use the phone in the pool just for taking photos The screen stopes working. the mic and the speaker sounds was so bad for the whole day. Is this normal? 
9 Comments
UserAdik12
Expert Level 2
Galaxy S
Maybe the speaker is not waterproof try putting the media volume to full and then play music with Bass Boosted Version!
0 Likes
UserAdik12
Expert Level 2
Galaxy S
That's what I do
0 Likes
UserAdik12
Expert Level 2
Galaxy S
Because I have tried it in my own mobile even if it is not waterproof
0 Likes
MakHassanieh
Active Level 1
Galaxy S
I could t use the phone for several hours. I did a call I could t here them and they couldn't understand what I said. Buying this phone was bad decision.
Ali200030
Active Level 5
Galaxy S
Absolutely normal, just keep it in warm place like outdoor for 40 to 50 min and then every thing will back to normal.
Ali200030
Active Level 5
Galaxy S
2018 and 2016 playing under water one using S7edag and Note 8

20170428_165632_13796.jpg

20180715_162032_13558.jpg

Samsung_specialist
Community Manager
Options
Galaxy S

Always check the rating of devices before using devices in water (IP68). 

Feel free to bring the device to a Samsung Service Center to have it checked out for any water damage. 

0 Likes
Teswolf
Beginner Level 2
Galaxy S

Not so much a reply, but more of a question, my boyfriend was doing dishes at work and his s21 ultra accidentally fell in the wash water.  Now his phone won't charge and keeps saying there's moisture in the charging port and we have gotten it pretty much dried out any suggestions

0 Likes
faedyn
Beginner Level 2
Galaxy S

So, my S21 Ultra fell out of my pocket on a water ride at an amusement park.  It remained submerged in fast moving circulating water for 20 hours until staff found it the next morning.

The phone still works.  

I'm in the process of drying it out, but did not get the moisture warning when I plugged it in to charge (as a test).  Speaker works (though still dripping water.  Mic worked well enough for Bixby to know what I was saying.

I'll update this if anything changes.  But I might be a Samsung fan for life if this phone survives.

0 Likes