Original topic:

Samsung S21 Ultra // App install and Update Error after updating to One UI 4.0

(Topic created on: 12-27-2021 04:04 PM)
475 Views
LavaFrost
Active Level 3
Options
Galaxy S
Dear Team Samsung,

After i updated my S21 Ultra to latest One UI 4.0, not able to install or update existing apps from playstore.

Please help clearing the issue, as most aren't working on my phone which i used to use on daily purpose.
29 Comments
Nadeem_Alam
Beginner Level 4
Galaxy S
Facing similar issue for last few weeks since updated to Android 12.
0 Likes
LavaFrost
Active Level 3
Galaxy S
We just have to wait for the update.
0 Likes
cs-member13
Expert Level 4
Galaxy S

Dear Samsung member,

Greetings from Samsung customer support.

Thank you for sharing your concern. And please follow the easy troubleshooting steps which might help to solve the issue.

Clearing the app cache is kind of like a cleanse for your apps. It will get rid of residual files that could be slowing down the app.
Open Settings, and then swipe to and tap Apps. Select or search for the app you want to clear. Tap Storage, and then tap Clear cache.

However, we would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Thank you for writing to Samsung.
Warm regard,
Samsung customer support

0 Likes
LavaFrost
Active Level 3
Galaxy S
Tried all the troubleshooting steps, but still the issue is there.
0 Likes
Durgeshji
Active Level 2
Galaxy S
I have the same issue resolved after disabling malware scanning. Screenshot_20211230-201132_Device care_2109_1640875338.jpg
devil-007
Active Level 1
Galaxy S
Thanks buddy, this is really working
0 Likes
iamkarthi86
Active Level 2
Galaxy S
Thank you so much. Great help
0 Likes
devil-007
Active Level 1
Galaxy S
I am facing this issue too.... is there any solution yet ?
0 Likes
ShekharGani
Active Level 3
Galaxy S
19+ apps pending for update and failing every time .

Count of pending update apps are growing day by day .


I already tried , clear cache option, also uninstall update in Playstore .

No use .
0 Likes
ShekharGani
Active Level 3
Galaxy S
Any Update on fix ?
0 Likes