Original topic:

Samsung S21 FE Green Line Issue – Let’s Connect (Update Issue)

(Topic created on: 04-13-2026 05:15 PM)
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syber
Active Level 4
Options
Galaxy S
I am facing a green line issue on my Samsung S21 FE immediately after the 24 March software update. There is no physical damage.
I know many users are facing the same issue after recent updates.
If you are also affected, please comment or connect here. Let’s gather all affected users in one place so we can share details and take this forward together for proper resolution.
If required, we can collectively escalate this through the National Consumer Helpline and further to the Consumer Disputes Redressal Commission.
The more people come together, the stronger the case.
12 Comments
syber
Active Level 4
Galaxy S
Sure
cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

At Samsung, we always aim to provide impeccable services to our customers, and we highly regret that you feel this way.

Please follow these easy troubleshooting steps which may help in resolving this issue:

● Kindly restart your device.

● Reset the device:
Note: Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite. Remember Google password before resetting the device because it required during initial setup. If you don't remember the password, then reset (Forgot password) your google account.

Settings > General Management > Reset > Temporary cloud backup or External storage backup > Factory data reset (This will erase all data, including files and downloaded apps.)

If the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

syber
Active Level 4
Galaxy S
😂 @cs_member10
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