Original topic:

Samsung S20+ restarting

(Topic created on: 01-30-2022 04:19 PM)
411 Views
Kingnothing
Active Level 1
Options
Galaxy S
Recently after updating to newer UI of Samsung, my Galaxy S20+ is automatically restarting. 

Can anyone share some solution or is this a bug ?
3 Comments
samfan156
Active Level 10
Galaxy S
This is a bug wait for the latest fota update
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sam77744
Active Level 8
Galaxy S
No bug there,please factory reset your phone then its working like charms
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cs-member13
Expert Level 4
Galaxy S

Dear Samsung member,

Greetings from Samsung customer support.

Thank you for sharing your concern. We acknowledge your query and apologize for the same. And please follow the easy troubleshooting steps which might help to solve the issue.
Kindly use a genuine Samsung charger.

Note: We always recommend using a genuine Samsung charger for charging your device.
There are two methods to disable the auto-restart function
Method 1

Please follow the below steps:
Step1: Navigate to the app's screen and tap on Settings.
Step2: Tap on General management.
Step3: Tap on Reset.
Step4: Disable Auto restart (if enabled).
Step5: Auto-restart disabled.

Please follow the below steps:
Step1: Go to "Settings"
Step2: Tap on "Battery and device care"
Step3: Tap on Three dots
Step4: Tap on "Automation"
Step5: Disable "Auto-restart at set times" if enabled

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback >Error report).

Thank you for writing to Samsung.
Warm regard,
Samsung customer support

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