Original topic:

S21 Fe Not working 120hz properly Exynos **bleep** at game without gaming it is ok.

(Topic created on: 01-30-2022 01:47 PM)
663 Views
MuHaMMaDKaSHiF
Active Level 1
Options
Galaxy S
Overall phone is gud..
Everything is good in this phone no problem till now..
While gaming even i selected smooth and low high hdr ultra in bgmi but game lags are still there..
Not happy with the performance.
Now i am seeking to return this.
Not happy i play bgmi usually 1 hr or max by 2 hr every day.
I thought that it will work atleast sd865 but now i am very disappointed with Samsung.
Thinking why i wasn't go with one plus 9rt or any of there phone.
Atleast they have proper 120hz and excellent gaming
6 Comments
Himanshu_
Active Level 8
Galaxy S
Delete the BGMI storage & cach file in the App Info then uninstall the game & install it again. Also download the System resources pack in game. Then try to play.

If ,its not working then do factory reset phone & try to play.

If, above 2 way BGMi still not work properly. Then , you can go for return.
Galaxy S
Will try..no sense of formatting a device because it is 2 days old
Himanshu_
Active Level 8
Galaxy S
Yes , no sense to reset newer device but try it 😉.
0 Likes
Galaxy S
I don't know this BGMI may have bugs
😂
Even heavy games like asphalt 9 running smooth on midrange a52
With high graphics

People only complained gamplay about bgmi😂
0 Likes
adi2193
Active Level 4
Galaxy S
Nothing wrong in the phone. BGMI lags even in my new ipad air which i bought last year🤣
cs-member13
Expert Level 4
Galaxy S

Dear Samsung member,

Greetings from Samsung customer support.

Thank you for sharing your concern. And please follow the easy troubleshooting steps which might help to solve the issue.

Clearing the app cache is kind of like a cleanse for your apps. It will get rid of residual files that could be slowing down the app.
Open Settings, and then swipe to and tap Apps. Select or search for the app you want to clear. Tap Storage, and then tap Clear cache.

However, we would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Thank you for writing to Samsung.
Warm regard,
Samsung customer support

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