Original topic:

Samsung S20 Green line issue....

(Topic created on: a week ago)
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manik75
Beginner Level 3
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Galaxy S
Please Green Line issue complete 
4 Comments
ram_ram
Active Level 6
Galaxy S
Samsung service center and samsung customer support don't provide free replacement send email to Samsung care try my s22 mobile display got free replacement try
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cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

At Samsung, we always aim to provide impeccable services to our customers, and we highly regret that you feel this way.

Please follow these easy troubleshooting steps which may help in resolving this issue:

● Kindly restart your device once: To power off through Quick settings, swipe down from the top of the screen. Tap the Power icon in the upper right of the screen (next to the Settings icon), and then tap Power off. Kindly power buttons on the device after by pressing power for 5-7 seconds.

● Update software on device: apps screen > Settings > Software update > Download and install > Download > Install now.

● Reset the device:
Note: Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite. Remember Google password before resetting the device because it required during initial setup. If you don't remember the password, then reset (Forgot password) your google account.

Settings > General Management > Reset > Temporary cloud backup or External storage backup > Factory data reset (This will erase all data, including files and downloaded apps.)

If the issue still occurs, please visit the service centre for a physical inspection of your device. You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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ScamSungs
Active Level 3
Galaxy S
Stop this copy paste answer do you have any example which has fixed line on display by following above steps
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Kayayecee
Beginner Level 2
Galaxy S
My samsung s20plus has got a green line again. The display was replaced in 2022 and the line has reappeared. The phone has only functioned for two years with each display. Considering samung charges in excess of one lac for it's phone. I went to the samsung service and they politely declined to help saying the new display has a warranty of only three months. Well I don't think there is a solution
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