Samsung S 24 ultra

[Vijay5737]

Hi all, I've recently upgraded my phone from Samsung Note 10+ to S 24 ultra. I found s24 ultra is lacking in a crisp vibrant display. Display of similar pics in note 10+ and s24 ultra- Note 10+ is more sharp and vivid. How can I make the screen display more vibrant in s24 ultra? 

(I have compared similar pics in same settings in both phones- removed eye shield, kept brightness to max, both in vivid mode with same intensity.

Note 10+ is way ahead in display and sharpness. I regret buying s24 ultra!!

[Ramchi]

I have S24 Ultra. They say the display issue is due to the panel quality and this will be fixed in S25 Ultra with M14 panel or so which won't be showing grains.

[Vijay5737]

So, that means, we.S24 ultra users have to bear with it?

[Ramchi]

Yes of course. It is a design issue. They can't probably fix it with panels.

[Vijay5737]

My money gone the drain..!

[Ramchi]

😔

[Vijay5737]

Dear  Vijay,

Greetings from Samsung Customer Support!

The Galaxy S24 series model has been adjusted for colours and brightness for more accurate and comfortable vision while using. It has made some changes to the display technology to offer a more natural viewing experience, so you may notice differences in colour depth when compared to older devices.

This concept of behaviour on the display is an intended colour adjustment and is not a defect of the product, so you can use it with confidence.

To provide you with the best possible experience, we value your feedback and continually improve our software (UX) as the market and your interests evolve. 

Thank you for writing to Samsung!

Warm Regards,
Sukhdeep Kaur
Happy To Help ||24*7||
Samsung Customer Support

Got this mail..

[Ravi0883]

This ultra has one more issue image shift issue while switching between 3x to 5x or vice versa. They know this issue but they are so incapable to handle this.

[Vijay5737]

So depressing 😞

[Ravi0883]

And the worst thing is company's attitude towards their ultra premium failure.