I am trying to activate Samsung Pass and it is keep on failing continuously with following error message "Couldn't verify your fingerprints, Please try again later".
Do note I'm able to login with my email & password in the 1st step, but issue is at the 2nd step where fingerprints verification will be performed.
Let me know if anyone faced this issue and got a resolution.
If you're experiencing issues with setting up Samsung Pass due to a fingerprint verification error, here are a few things you can try to troubleshoot the issue:
Clean your fingerprint sensor: Make sure that your fingerprint sensor is clean and free from any dirt or oil that could interfere with the verification process. You can use a soft, dry cloth to clean the sensor.
Try setting up your fingerprints again: Delete any existing fingerprints and try setting them up again. Make sure that you follow the on-screen instructions carefully and that your fingers are properly positioned on the sensor.
Check for software updates: Make sure that your device's software is up to date, as updates can include improvements to fingerprint scanning performance.
Restart your device: Try restarting your device and attempting to set up Samsung Pass again.
Reset Samsung Pass: Go to Settings > Biometrics and security > Samsung Pass > Manage data > Reset Samsung Pass. Then, try setting up your fingerprints again.
If none of these solutions work, it's possible that there may be a hardware issue with your device's fingerprint sensor. You can contact Samsung support or take your device to a Samsung service center for further assistance.
We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.
Please register your concern in Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).
