Original topic:

Samsung Pass not working on S7 Edge

(Topic created on: 06-19-2018 08:16 AM)
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nawazdj
Active Level 1
Options
Galaxy S
I recently installed official Oreo on my s7 edge international model. But now I can't use Samsung pass. It says that this device is rooted, which is not. Any help???
ps: I rooted this device previously but not it's not rooted.
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2 Comments
av04
Active Level 5
Galaxy S
In samsung devices, there is a hardware fuse which gets blown once the device is rooted. And once the fuse is blown it can't be undone unless you replace the motherboard. So you can't use apps like Samsung Pay, Samsung Pass, Secure Folder and Shealth unless you find a modded version of these apps on internet and sideload them.
admin_
Expert Level 5
Galaxy S
We apologize for the inconvenience caused. We would suggest you to visit nearby Samsung Service Centre so service engineer will examine your device physically. Please find service centre details in the link provided http://www.samsung.com/in/support/servicelocation/ Be sure to hit ♡ when you find an answer that works for you.
For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
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