Samsung Galaxy S23 Ultra Wi-Fi (Connected without internet)

[Tragg]

My Samsung Galaxy S23 Ultra loses the internet while on the WiFi. It happens quite a lot.

I used 6 times cheaper Android phones before, never had such problem. Currently there are 6 other android devices, 1 laptop, 1 PS5 Console, none of them is having an issue with internet but my phone just lost connection frequently. In one hour about 6 times I'm having this issue. 

[Ultra_Devil]

Check if you have enabled the random mac. Try turning it off and check then

[Tragg]

Already turned off

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly check with the other device to which you have connected through wi-fi, check whether the internet is working properly or not on that other device and kindly perform the following steps to resolve your issue.

1. Please check if the router is working properly. If there is a problem with the AP router trying to connect to Wi-Fi, the connection may be lost. So, check again after restarting the AP router you are using.

2. Make sure your phone is within the Wi-Fi range of the router. If there is a lock inside the Wi-Fi network icon, it is a password-protected network. When entering the password, be careful and enter it correctly. Wi-Fi passwords are case-sensitive.

3. Next to the Wi-Fi network you are trying to connect to is an icon that indicates the strength of the signal. Having a weak signal may cause connectivity issues. If you are receiving a weak signal, try moving closer to the Wi-Fi source and connect again.

4. You can use the Samsung Members app to diagnose Wi-Fi connectivity issues. Open the Samsung Members app, go to ‘Support’ and tap ‘Phone diagnostics’, and select ‘Wi-Fi’ to test it.

If the Wi-Fi network that you want to connect to is not appearing, there is likely an issue with your Wi-Fi signal or router.

1) Switch off your Wi-Fi router at the wall and wait 2-3 minutes before turning it back on. Once the router has successfully connected to the internet again, try to connect to your network on your phone.

2) Some Wi-Fi routers support both 2.4GHz and 5GHz. Most Galaxy devices will switch between these channels automatically when required. For example, when you are closer to the router your device will switch to 5GHz and swap to 2.4GHz when further away.

3) Make sure there is no interference between the router and your phone. Concrete walls, fridges, and microwaves can all interrupt the Wi-Fi signal.

4) If possible, try and connect your device to a different Wi-Fi connection. If you can connect, you should contact your Wi-Fi provider for more assistance.

2. If you are connecting to a home Wi-Fi network, check if the other devices you own can connect. If you are unable to connect with any of your devices, the issue is likely with your Wi-Fi.

If the router and Wi-Fi network are working without problem but the phone still does not connect, please restart the device.

And you may try resetting the Wi-Fi settings on the phone. Please make sure that you have the correct Wi-Fi password before resetting it.

*Path to Reset settings: Settings > General management > Reset > Reset Wi-Fi and Bluetooth settings > tab ‘Reset settings’

In case the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

[Tragg]

My wifi is okay. All method already tried. My all of the devices are okay with my router. Just s23 ultra lost connection frequently. After a while now and then.

[hemantbeast]

I'm also facing the same issues with my s23 ultra, & none of the options did any fix.

Other devices working great, just this one having the issue. Even just 1 room away it lost the connection & says "connected without internet"

[luci94]

My wifi signal disconnecting and reconnecting automatically. As result, my phone becomes useless. I can't play any games or stream anything. It's happening just after i updated it to September 1 patch update. What is the possible solution for my s22 snd when the next update will come? Somebody tell me.

[Rohanzzz]

Insert sim card and the date and time sets correctly automatically after entering Sim card then the wifi will work properly