Original topic:

Samsung Galaxy S22 heating Issues!

(Topic created on: 03-17-2022 03:12 PM)
9367 Views
apal22
Beginner Level 4
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Galaxy S

Hi All,

I got a new samsung galaxy s22, but i feel it heats up a bit when using camera for ~5 minutes or downloading multiple apps. The normal battery temperature is ~31-34 celcius and CPU temperature is ~31-34 celcius. On running AnTuTu benchmark test, the CPU temperature goes upto 43-44 celcius. is this normal. Please share your opinions/suggestions.

Thanks in advance :)!

 

Few more points to detail about my experience in these 2 days:

1. Though i didn't use camera for long, its 5-10 minutes of recording/capturing clicks and CPU temperature rises to 45-46 degree celcius (these are the CPU  temperatures through app, actual back/display temperatures are around 42-43 celcius max)

2. I have observed that using Snapchat/instagram cameras don't lead to such heating, its only the samsung's camera app that is heating the back up.

3. Normal usage like scrolling through apps, watching youtube videos for (even 30 minutes long) are leading to slight warming up, I won't call that heating.

Kindly help me know if any of the above issue is concerning!

 

11 Comments
cs_member8
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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TrueTest
Active Level 1
Galaxy S
Yes ,I bought new s22 on march 2023 ita heating up like hell but samaung denied any issue.They juat force such products on cuatomer
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