Original topic:

How to Ruin a Phone with Updates

(Topic created on: 05-28-2025 01:39 PM)
288 Views
koushik-23
Beginner Level 2
Options
Galaxy S
Hi Galaxy Lovers, I'm writing this with lot of frustration samsung gave to a galaxy s23 users.
By now you understand what I'm talking about, how to ruin a good phone with **bleep** updates like one UI 7. I waited longtime for this update on my device and later facing these issues.
1. Battery drain like never before.
2. Camera picture quality reduction.
3. Due to battery issue I used to put my device in power saving mode, during this mode when I try to unlock my device I see blur green lines poping up on lock screen.
4. I cannot enjoy 120hz since I reduced my display rate to 60hz.
5. I cannot play games like before.
6. Record a video and be ready to experience micro oven and battery reduction
7. Need to avoid video calls for heating issue and drain
 What do you expect @samsung, do I need to upgrade to latest device since these are issues in my S23.
 It was you who made your device slow down and expect users to upgrade. Hereafter I'll never recommend Samsung to any user.
9 Comments
butternutty
Beginner Level 2
Galaxy S
Yes I'm experiencing the same thing.
0 Likes
ashu9979
Active Level 7
Galaxy S
Same issue in S23
0 Likes
Bishal17
Active Level 6
Galaxy S
Sure.I am a F34 user and the device lags even in small tasks.Till kot received the One UI 7 upgrade.Never buy Samsung phones unless you are buying an Ultra(S23 U or above).Please shift to iPhone or any other Android like OnePlus.
For S23 you can get
1.iPhone 14
But it will lack telephoto lens and 120 Hz screen refresh rate.
2.OnePlus 13R
The best phone to buy under 40K.
0 Likes
badaljoshi171
Active Level 3
Galaxy S
Battery drain issue in my s23 also
0 Likes
GFrank
Active Level 3
Galaxy S
Other issues:

1. Adaptive brightness.
2. Nowbar alignment on the lock screen.
3. Excessive heat while charging.
4. AI assistant volume.

I upgraded from the S21 FE to the S23, hoping that any issues I faced would not be repeated with the S23.

A sensible person does not spend money on gadgets every year, even if they are affordable. Every brand should understand that and stop playing with their loyal customers by providing late updates.
0 Likes
AnnoyedUser01
Active Level 1
Galaxy S
Same issues
0 Likes
koushik-23
Beginner Level 2
Galaxy S
Pay More suffer more
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cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would like to inform you that the latest software update has been developed to enhance both the performance and stability of your smartphone. This update has undergone thorough testing at various stages to ensure reliability.

While we acknowledge that issues can arise due to individual usage patterns and other factors, we want to assure you that our dedicated customer support team is always here to assist you in resolving any concerns that may occur post-update.

We encourage you to proceed with the update confidently, knowing that we are committed to providing help and support if needed as per policies.

If anyone facing any issue post update, we request them kindly share the log file. Also, share the video clips and images for better understanding. This will help us to investigate further and resolve this issue.

To share the log file: Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

0 Likes
damned
Beginner Level 2
Galaxy S
Same issue here with s23.
Terrible drain since new one ui 7 upgrade.

Hardly lasts a day even when not majorly used on a working day. Once it reaches 10% and with battery saver mode on and and almost no usage, hardly last for 5 minutes.

Lower end phones have much more larger and better battery life.
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