Original topic:

Samsung Galaxy Fan Editions: Missing Out on Voice Focus Mode

(Topic created on: 06-27-2023 11:53 PM)
145 Views
ashu10sh_singh
Beginner Level 2
Options
Galaxy S
Hey there, Samsung enthusiasts! Today, we want to delve into an issue that has left many of you disappointed – the absence of Voice Focus mode in Samsung Galaxy Fan Editions. Remember when Samsung promised to make this feature available for midrange phones with One UI 5 or above? Well, it seems like that promise hasn't been fulfilled, and we want to shed some light on this matter. Voice Focus mode, for those unfamiliar, is a highly sought-after feature that allows users to capture clear and focused audio while minimizing background noise. In an era where virtual meetings, online classes, and content creation have become the norm, having the ability to highlight your voice and cut out distractions is crucial. Samsung initially raised our hopes by announcing that Voice Focus mode would be available for midrange phones with One UI 5 or above. This news was especially exciting for users of the Galaxy Fan Editions, which are known for offering premium features at more affordable prices. It seemed like the perfect opportunity to bring this handy feature to a wider audience. However, reality has fallen short of our expectations. Unfortunately, the Samsung Galaxy Fan Editions have not received the promised Voice Focus mode, leaving many users feeling let down. This omission has frustrated those who specifically chose these devices based on Samsung's commitment to deliver this feature. As a result, users have had to resort to third-party apps or workarounds, which may not offer the same level of convenience or integration as an official feature. This raises concerns about Samsung's commitment to its customer base. Trust is an essential aspect of the user experience, and when promised functionalities are missing or delayed, it can undermine brand loyalty. As Samsung enthusiasts, we choose their devices with the expectation of a certain level of quality and seamless integration of features. Unfortunately, the absence of Voice Focus mode in the Galaxy Fan Editions has left many of us questioning whether Samsung truly values its loyal customers. While there are alternative solutions available, such as third-party apps like Krisp or Dolby On, these options may not provide the same level of integration or ease of use as a native feature. It's disappointing to have to rely on external solutions when we were promised an official feature that would enhance our experience. In conclusion, Samsung's failure to deliver on its promise of Voice Focus mode for midrange phones, especially the Galaxy Fan Editions, has left us feeling disappointed and questioning the brand's commitment. We hope that Samsung addresses this issue promptly and transparently, either by delivering on their promise or by providing an official statement with an explanation and potential solutions. By doing so, Samsung can demonstrate its dedication to customer satisfaction and regain the trust of its loyal user base. We're eagerly awaiting a response from Samsung regarding this matter. As passionate Samsung users, let's keep the conversation going and hold the brand accountable for its promises. Together, we can make a difference and shape the future of smartphone technology.
0 Likes
2 Comments
Galaxy S
Voice Focus Feature is for selected mid-range and low-end devices. Don't think this feature will debut on upper mid-range or flagship devices
0 Likes
cs_member10
Expert Level 5
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

Thank you for sharing your feedback. We welcome your suggestion and appreciate the time and effort you have spent sharing your valuable comments. This will help us to improve our services. 

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

0 Likes