SMS / TEXT MESSAGES S25 ULTRA

[PaNKaJ_PareeK]

Can't send text messages from sim1 when I use data from sim2 or wifi.

I have seen all possible settings & alternatives but am stuck over this since last 10days. 

Have u guys checked if you all face anything of this kind? Do try & let me know if it's common & needs to be addressed by Samsung. 

Thanks 

[_Rohit_Pathak_]

The issue you're facing, where you can't send text messages from SIM1 when using data from SIM2 or Wi-Fi, is a known problem on some dual SIM devices, including Samsung phones.

This issue might be related to how your phone handles the dual SIM setup and data connections. Here are some potential explanations:

1. *Dual SIM Dual Standby (DSDS)*: This technology allows both SIMs to be active and receive calls, but only one SIM can use data at a time. When you're using data from SIM2 or Wi-Fi, SIM1 might not be able to send texts.
2. *Network mode*: The network mode on your phone might be set to prioritize data connections over SMS. Try changing the network mode to see if it resolves the issue.
3. *APN settings*: The Access Point Name (APN) settings for your SIM cards might be conflicting. Check the APN settings for both SIMs and ensure they're correct.

To address this issue, you can try the following:

1. *Check for software updates*: Ensure your phone is running the latest software. Go to Settings > Software update > Download and install.
2. *Reset network settings*: Go to Settings > General management > Reset > Reset network settings.
3. *Contact your carrier*: Reach out to your carrier's technical support to see if there are any issues with your account or SIM cards.
4. *Report the issue to Samsung*: Submit a report to Samsung's customer support or visit a Samsung authorized service center to bring this issue to their attention.

It's essential to report this issue to Samsung, as it might be a bug that needs to be addressed through a software update.

[AlienSec]

Imagine buying such an expensive phone and not being able to send text messages. Dying samsung😂😂😂😂

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would like to suggest that you contact your network service provider directly. They will be able to provide you with the exact information you need regarding this matter.

If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send).

Warm Regards,
Samsung Customer Support