SIM1 not allowed

[Arvind_8]

Hello community and samsung support , 

I am facing one issue since 2 days , suddenly my network gone and not able to register any network in my samsung s24 plus phone .

It is showing SIM1 not allowed. I tried with restart and also tried with remove and insert the sim but issue remain same.

What could be the issue ?

Any lead or suggestions would be appreciated. 

Thanks 

# samsung support 

[RedBullRussia]

Reset network settings

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We request you kindly share the log file. Also, share the screenshots for better understanding. This will help us to investigate further and resolve this issue.

To share the log file: Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support