Original topic:

SIM 1 not allowed: A problem from the August security update (installed in Sept)

(Topic created on: 10-04-2022 12:11 AM)
297 Views
StixTheMiner
Active Level 3
Options
Galaxy S
Samsung South Africa blocks SIM 1 on Galaxy S devices that installed the August security update (pushed in September 2022). This problem has been widely reported by many galaxy S users this September. We have reported the issue in communities but there is no definitive answer. All we are told is to visit Samsung service centres. This is not a hardware issue, but a deliberate software lock. Similar reports of this problem are all over the internet. Samsung knows this problem and it's not fixing it. Let's all head to Twitter and demand answers from Samsung South Africa. I will drop a link to my tweet in the comments. 

26 Comments
2canopus94
Beginner Level 4
Galaxy S

Such a stupid issue. It took me while to realize it was the phone. Pretty upset with the situation!

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Nash4321
Active Level 1
Galaxy S
Hi Guys, have any of you had any luck in resolving this sim 1 not allowed error
StixTheMiner
Active Level 3
Galaxy S
Update: I have updated to the September security update. Nothing has been fixed. Samsung does not seem interested is fixing the issue. Quite disappointed that they don't care about their customers. Anyone had luck getting the solution?
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Pacer73
Active Level 1
Galaxy S
Little improvements after October 2022 security patch and One UI 5.0: sometimes Vodacom is working on SIM 1, but only to make calls since it appears receiving calls is not allowed
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wedenda
Beginner Level 2
Galaxy S
Allow to make calls and receive calls
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Sine7
Beginner Level 2
Galaxy S
im still experiencing this error on my Samsung Galaxy Z Flip 3. any solutions yet?
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Pacer73
Active Level 1
Galaxy S
Still experiencing this issue on a S21+; I contacted Samsung but none of their suggestions worked. I noticed that sometimes MTN is working on SIM 1 slot for minutes or hours, then it stops working
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