Lee007n
Beginner Level 2
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08-25-2023 04:55 AM in
Galaxy S
Hi, my phone is literally 2 days old and I've had to charge it more than i did my old A31 in one day.
Had a full battery and woke up to 87% battery life. While it was just on standby.
Is there anything i can do here. For a new phone this is ridiculous and im fearing being in a situation where my battery dies while im out for a day. I want to send it back. This is horrible
4 Comments
Kevinnaick
Active Level 6
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08-25-2023 10:01 AM in
Galaxy S
Best thing you can do is take it as a OBF. Seeing as it's under 7 days they will replace the phone immediately without any issues.
Also run a battery test in the support members section just to check battery health.
That standby drain is way to rapid. It could be an app or signal issue aswell. I would just change the device.
Also run a battery test in the support members section just to check battery health.
That standby drain is way to rapid. It could be an app or signal issue aswell. I would just change the device.
Masanza1
Active Level 9
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08-25-2023 10:57 AM in
Galaxy S
Hi there try closing all apps in your background that consume battery faster and also try to switch off network if you not using your phone always update your phone software that way can help solve the problem
donovangregg293 6
Active Level 8
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08-27-2023 07:27 AM in
Galaxy S
I totally recommend you take your device to your nearest service center for further assistance with the problem you are experiencing
WhizKidd007
Active Level 3
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08-28-2023 01:25 AM in
Galaxy S
Your phone will adapt on how you use it.
