Original topic:

S9 plus screen flickering and yellow tint issue

(Topic created on: 05-25-2021 06:22 PM)
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praspaul
Active Level 1
Options
Galaxy S
As usual even i started facing screen flickering and yellow tint issue intermittently after the last update.
 
 @samsung i would request you to look into this issue on a very high priority and resolve it Asap because multiple users are affected.
Also phone is getting heated up a lot after the last 2 updates.
 
 Now people are just saying that samsung has intentionally pushed this bug so that users will impact and then they will buy new phones. Somehow i feel this is right. 
 
 I would request samsung to get this bug fixed asap. Try to understand this current scenario.. people have lost their jobs and some are getting half pay till date. Then too managing everything in this less salary is very frustating.
 
 Please help in this case ASAP.
11 Comments
Galaxy S
I am also having that issue - eye comfort shield flickering when rotating the phone. I have also reported this to Samsung
praspaul
Active Level 1
Galaxy S
Appreciate your response. Same we want from everyone to report about the issue and explain clearly so that samsung team can help on the same.
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praspaul
Active Level 1
Galaxy S
@samsungindia kindly check this post and help us to get rid of this issue.
We really need you to fix this issue on high priority 🙏
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cs-member13
Expert Level 4
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We apologize for your inconvenience. We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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praspaul
Active Level 1
Galaxy S
Already attached multiple times so kindly look into it ASAP and resolve the same @samsungindia
praspaul
Active Level 1
Galaxy S
@samsungindia i am waiting for your response and support.

@samsungmembers kindly update if anyone of you are also facing the same issue.. because as i checked there are multiple reports updated by multiple people regarding the same issue what i am facing.

Some examples are below:

https://eu.community.samsung.com/t5/galaxy-s9-series/screen-issues-with-my-galaxy-s9-flickering-gree...


https://eu.community.samsung.com/t5/galaxy-s9-series/s9-plus-screen-flickering-green-tint-bars-black...
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praspaul
Active Level 1
Galaxy S
@samsungindia i am still waiting for your response on this issue resolution.

Kindly help for the same ASAP.
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Maverickk
Active Level 5
Galaxy S
hey mate!
did you find any solution? not only s9 users.. many s10 s20 m31 users are also facing the same issue.

please let us know if you find any solution
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praspaul
Active Level 1
Galaxy S
Hey Mate!

Till now the issue remains same. I am just using my phone my manually se the brightness to 70% and using only fingerprint scanner and turned off my iris scanner. Atlest screen is in yellow tint now but its not flickering.

I am not gonna but samsung products now. When no one is buying their new products so they are pushing these kind of update so that people will get frustate and but another phone.
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