S7 edge....only flagship...heart rate sensor problem

[DudeMusic]

When I put my mobile in my pocket such that the camera faces my thigh .... after a while I feel some burning sensation....is it due to the heart rate sensor? if yes whats the solution for this problem?

[sarjil]

never heard such issue before

[DudeMusic]

Thanks for the reply, ya it happens to me, even today after 3 years of posting the issue, I even referred this issue to Samsung personnel at the service centre, they too said the same as you. I think my skin is so sensitive that it detects minute radiation which brings me that sensation.

[panchi99]

it happened to me but it happens because of led flashlight

[DudeMusic]

Thank you !

[DudeMusic]

Ya you're right, but for me I faced this issue i.e. burning sensation many times and I'm sure flash light wasn't on, it was off only.

[admin_]

Thanks for sharing your concern. We would suggest you to visit nearby Samsung Service Centre in order to get your device physically inspected by the service engineer. Please find service centre details in the link provided -http://www.samsung.com/in/support/servicelocation

Be sure to hit ♡ when you find an answer that works for you. For further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/

[DudeMusic]

Nothing done, I've visited as you said, but the Samsung personnel said they're hearing it for the first time, the issue persists even now after 3 years of you're reply.