i hv s7 Edge which has dual sim card. Recently i got a new Jio Sim card installed in my phone. but as soon as i start using Jio after some times my other Vodafone Sim becomes dysfunctional and any caller at that number gets a message that i m out of reach. Ehat to do?
That's always been the problem with Samsung Dual SIM phones. They recommend setting up forward from one no to another. Are you using Jio only for data or voice too?
ihvs7edgei got new jio siminstalled but s soin as i start using my other vodafone sim bicomes dyfunctional and any caller at that number grts a massage that i m out of reach. what i do
Thanks for being with Samsung and for sharing your. Let me recommend some steps to further isolate and determine what you are experiencing. Please be aware that device speeds may vary based on multiple outside factors. We would like to suggest you kindly follow the below mention steps to overcome the Issue:- 1) Ensure that network frequency of your device should be selected on Auto-mode. Menu>Settings> Connections>More Networks> Mobile Networks> Network Mode> Select Auto mode (GSM/WCDMA/LTE). 2) Search for the Network Manually as follows: Menu> Settings> Connections>More Networks> Mobile Networks> Network Operators> Select Manual Search. 3) You may check by exchanging the SIM in SIM slots. 4) Insert different SIM card in your mobile and check if the issue is resolved or not. If still issue persists then we would suggest you to once contact with your service provider.
