Original topic:

S7 Charging Problem

(Topic created on: 05-24-2017 08:59 PM)
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Tinku001
Active Level 3
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Galaxy S
I made a mistake buying S7. Wasted almost 50k rupees. Lots of bugs after Nougat update. The phone doesnt charge properly. Fast charge doesnt work at all. Everytime I have to keep an eye on this phone while charging to check if its charging or not. Its stops charging sometimes. Else it charges very very slow. I tried using other chargers and cables. Its of no use. No use even after performing factory reset and clearing cache partition. I think even 6k redmi phone doest behave this way. Many users are complaining the same charging issues. I am surprised to see that even the latest S8 and S8+ users are reporting the same. But Samsung never cares. They are ruining the well working phones with their stupid updates. I am fed up with this. I have been facing this since two months. I regret my decision of buying Samsung over Apple. Its true. I realised finally. I am not Apple fanboy. Please dont get attracted by stupid features that samsung gives you. No one uses them any how. All that we need is a stable and non laggy working phone with regular updates. Samsung never does it. Never ever Samsung again. Bye. Have a look at the screenshot I've attached. Charges 1% in 24 minutes with fast charging enabled. 5% in 31 minutes.People might argue with me that their devices are fine. They are lucky for not having these issues. There are many defects in battery manufacturing too I hope. Thats why they are slowing down charging when it reaches certain temperature. We all know what happened with Note7. The probability of defective devices is also increasing. Like 1 in 100 might face this issue. But we get to know only when we face the issue personally. I accept that many other devices are working fine. I wrote this out of my frustration. Beware of this guys. I think I am going to file a case in consumer forum. I request all the guys who are facing similar issues, respond to this and you too file a case in consumer forum. It is of no use going to service centre as the problem ia with the software itself. They cant do anything other than factory reset or reinstalling the software using SmartSwitch.46ccf2e7-2167-4b8d-ac66-24407f87c381.jpg
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32 Comments
allexclusive
Active Level 1
Galaxy S
This topic should be moved to Error
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Anandaa
Beginner Level 2
Galaxy S
only in this phone i need not to carry powerbank with me. Even after fb and whatsapp at the end of the it will be maximum 45%.
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Tinku001
Active Level 3
Galaxy S
Even after unplugging and replugging it doesnt charge. I am also measuring the current. It shows 0 Amperes. Normally when its charging it shows 900-1000 Amperes. After 80 it falls below 350 Amperes. The temperature seems to be fine. Not very hot though. Thats why I assumed it stops charging so as to prevent the battery from heating as told by some people. But I waited till the phone reaches normal room temperature and tried charging again. It still shows 0 Amperes. So I dont think what they are saying is true. Its a bug. Some people are not accepting this and they just put some theory relating the temperature, battery, charge etc as told by Samsung. It doesnt work in AC room even. So am I supposed to charge it in the refrigerator? I think no other phone behaves this way. Like reduced speed of charging after certain temperature and percentage. If the temperature is too hot, it should happen then showing a warning. Otherwise the charging speed must be uniform.
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