If anyone is using an S25 Plus, could you please help me? I'm having trouble with the display. After setting a black display picture, could you send me a photo of it? I've tried various black screen tests, but my phone displays a yellowish tint on black images, unlike other colors. This occurs with black screen test apps, videos, and even in Samsung's dark mode. This didn't happen on my previous Samsung phones. This isn't due to eye comfort shield or other settings; I've checked with everything disabled. I'll send you an application; it might be easier to understand by looking at it, or use any display color checking app. If you could download the app, go to the test option, tap the display test, and test the display to show a black screen image to test display color execution, and send me a photo of your display (not a screenshot), that would be helpful. Alternatively, could you describe what you see? Is it pure black, or is there a yellowish or whitish tint? (Also remember that photos taken in a dark room at night would be best, as the issue is more noticeable in low-light conditions. Is this only visible on this phone in a dark room, illuminated only by the phone's screen?)
NB: Also turn of any colour correction option in vision enhancement in device settings because I noticed that issue slightly resolved when the colour correction mode is on.
As per your query, we request you kindly share the log file. Also, share video clips and images for better understanding. This will help us to investigate further and resolve this issue.
Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.)
Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.
