Original topic:

S25 have some resolution issues and Slack application doesn't work for call

(Topic created on: 03-05-2025 07:35 PM)
75 Views
ams25
Beginner Level 2
Options
Galaxy S
Widely used slack application has performance issues in S25 device. User is not able to start huddle/ call. Screen misbeaves while staring call and then it crashes.

Observed some resolution issues while using Gpay app (on final enter password screen).
Also,if we go to settings, profile image displayed next to samsung account doesn't fit properly in the section and it's blurred.
1 Comment
cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We request you kindly share the log file. Also, share the video clips and images for better understanding. This will help us to investigate further and resolve this issue.

To share the log file: Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

0 Likes