Original topic:

S25 Ultra display issues

(Topic created on: 02-06-2025 09:31 PM)
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Sridhar
Active Level 4
Options
Galaxy S
Change screen previous screen overlaps current screen and disappears some apps flickering colors are not accurate as they should be as s24 ultra or s23 ultra ... on callnifni go to press speaker it has lag takes seconds of time to respond ...
3 Comments
Galaxy S
Hope they address this quickly...
cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung member,

Greetings from Samsung Customer Support!

Thank you for reaching out to Samsung Customer Support. We appreciate your concern, and we are committed to assisting you in resolving the issue you are experiencing with the screen of the device.

To facilitate a thorough analysis, we kindly request that you share the log file from your device within 15 minutes of the occurrence of the issue. You can do this by using the error report option available in the Samsung Members application.

Additionally, if possible, please include a video or screenshot demonstrating the issue. Here are the steps to share the log file:

To share a log file, (Open Samsung member application >> Tap on support >> Tap on send feedback >> Choose composer option >> Select error >> Select the appropriate category >> Type your query)

Thank you for your cooperation. We look forward to resolving this matter promptly.

Warm Regards,
Samsung Customer Support

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Ni05
Active Level 2
Galaxy S
I am facing the same issue from day second . Samsung refused to replace my phone. And told me to not to use third party apps. Without apps how can we use phones ..
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