Original topic:

S24ultra bad image processing in low light

(Topic created on: 09-12-2024 09:30 PM)
209 Views
harish1155
Active Level 7
Options
Galaxy S
In front of my friends feeling embarrassing buying S24ultra. friends making fun with me 🫠 
My friends Chinese mobiles taking batter pics in low light my friends mobiles iqoo neo 9 pro & moto edge 50 pro


200mp image totally useless in low light

image

50mp image blurred low quality

image

12mp image also bad

image



Dear Samsung s24ultra camera team please fix this issue next update soon as possible 🙏
10 Comments
JSS28
Active Level 7
Galaxy S
In low light u get moon type button in side while taking photo see that it's yellow then take photo
If its white tap it
( It appears only in low light)1726188973186.jpg
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JSS28
Active Level 7
Galaxy S
It's basically night mode
harish1155
Active Level 7
Galaxy S
I know bro
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harish1155
Active Level 7
Galaxy S
U have s24ultra ?
0 Likes
JSS28
Active Level 7
Galaxy S
Nah
I used Samsung F54 and S23 they were good maybe Samsung s24 ultra has issue's
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harish1155
Active Level 7
Galaxy S
Yes
0 Likes
JSS28
Active Level 7
Galaxy S
And ur image is good maybe while taking photo tap on object u want to focus or else it will focus on background and ur subject will be blurry
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harish1155
Active Level 7
Galaxy S
I know how take photos but this camera image processing worst real owner know this pain
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cs_member10
Expert Level 5
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. Also, share video clips and images for better understanding. This will help us to further investigate and resolve this issue.

Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support