S24 ultra

[dr_reddy536]

My s24 ultra is not lasting 4.5 hrs on a full charge my last update was on nov 29 

Im really pissed i am a using samsung for the past 5 years my previous was s21+ nd i also have a tab s7+ plus aswell all my family uses samsung never have i ever experienced such a drastic battery drain issue in my use all these years it already been more than a month nd samsung hasnt still recrified the issue 

I cant charge my phone 3-4 times a day man its sosl **bleep** annoying 🤬🤬🤬

[Wodehouse]

A battery life of less than 4.5 hours on a full charge is definitely not what one would expect from a high-end device like the S24 Ultra.

Several factors could be contributing to this issue. Let's start with the basics:

- *Display settings*: High display brightness, refresh rate, and Always On Display can quickly drain your battery.
- *Resource-intensive apps*: Apps running in the background, social media, and gaming can consume a lot of power.
- *Software updates*: Sometimes, updates can introduce bugs or optimization issues that affect battery life.
- *Hardware issues*: Faulty battery sensors, charging ports, or other hardware components can cause rapid battery drain.

To address this issue, try these troubleshooting steps:

- *Reduce display brightness* and adjust the screen resolution.
- *Close unused apps* and disable background activity.
- *Turn off Always On Display* and adjust your sleep timeout settings.
- *Check for software updates* and install the latest version.
- *Calibrate your battery* by letting it drain to 0% and then charging it to 100%.
- *Reset your device's settings* to their default values.

If none of these steps resolve the issue, it's possible that there's a hardware problem that requires professional attention. You may want to visit a Samsung authorized service center for further diagnosis and repair.

It's worth noting that you're not alone in experiencing this issue. Several users have reported similar problems on the Samsung Community forums.

Please check these links too

https://www.esrgear.com/blog/10-fixes-to-solve-samsung-s24-ultra-battery-draining-fast/

https://eu.community.samsung.com/t5/galaxy-s24-series/s24-ultra-battery-drain-issues-is-terrible/td-...

https://eu.community.samsung.com/t5/galaxy-s24-series/galaxy-s24-ultra-battery-and-charging-issue/td...

https://eu.community.samsung.com/t5/galaxy-s24-series/s24-ultra-battery-drain/td-p/9654035

If this reply answered your query please tap 3 vertical dots to the right of my reply and tap "Resolved". Thank you 😊

[goodthings]

Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also,click on 3dots in my reply section and click on accept solution. Thanks.

[goodthings]

Your's most welcome to here.

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We regret to hear about your experience with our product. Please believe that this is not a usual occurrence.

As per your concern, we would request you kindly perform the following steps to resolve your issue by the given links.

● Galaxy device Battery drain issue: https://www.samsung.com/in/support/mobile-devices/how-can-i-optimise-and-extend-the-battery-life-on-...

→ Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

→ You can reset your device by following the steps.
1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
2. Remember the Google password before resetting the device because it is required during initial setup.
3. If you do not remember then advise to reset (Forgot password) his/her Google account.

Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tab on Factory data reset to reset your device to its factory default settings.
This will erase all data, including files and downloaded apps.

If the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support