Lovenadha
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yesterday in
Galaxy S
Dear Samsung Team,
The continued delay of the Android 15 update is not just a setback; it's a significant failure. We are falling demonstrably short of the expectations our customers have placed in us, and frankly, it's embarrassing.
While other manufacturers, even smaller brands like Redmi, are pushing out updates with relative efficiency, we are left scrambling. This stark contrast highlights a critical deficiency in our processes and a concerning lack of urgency.
We need to confront the reality: We are letting our customers down. The excuses and justifications are wearing thin. The frustration expressed by our user base is a direct consequence of our inability to deliver on our promises.
It's time for a serious reckoning. We need to dissect every aspect of our update process, from development to deployment, and identify where we've gone wrong. We need to ask ourselves:
* Why are we consistently lagging behind our competitors?
* Where is the accountability for these repeated delays?
* How can smaller companies outperform us in such a critical area?
Instead of dismissing their success, we should be deeply ashamed that we are not at the same level.
We need to move beyond simply "addressing the situation" and start taking decisive action. This is not about saving face; it's about restoring the trust we've squandered. Let's not waste any more time. We need to see concrete results, and we need to see them now.
6 Comments
Lovenadha
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yesterday in
Galaxy S
Now God bless you
NSM011259100251 01101
Expert Level 2
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yesterday in
Galaxy S
Call Samsung customer care tomorrow at 11Am
Lovenadha
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yesterday in
Galaxy S
Why, i have to call you?
NSM011259100251 01101
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yesterday in
Galaxy S
I told you call Samsung Customer care
Not me?? Understand
Not me?? Understand
Lovenadha
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yesterday in
Galaxy S
Ohhh sorry.
NSM011259100251 01101
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yesterday in
Galaxy S
It's ok remember next time
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