Original topic:

S24 ultra " lift to wake" problem

(Topic created on: 03-04-2024 10:11 AM)
826 Views
rajibulroney
Active Level 3
Options
Galaxy S
The " lift to wake" option is turned on, but it doesn't work. Is there another setting that to be set?
10 Comments
Abhi_S24ultra
Active Level 4
Galaxy S
U r seeing only this as a problem ? Also check for S24 display quality issue & join WhatsApp group if u able to identify this on ur device:

https://r2.community.samsung.com/t5/Galaxy-S/S24-ultra-display-issue-while-watching-video/td-p/15661...
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Ravihere
Active Level 4
Galaxy S
Just rest or restart........
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rajibulroney
Active Level 3
Galaxy S
I did, but it's not happening. It worked when I first bought it. But now it doesn't.
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Ravihere
Active Level 4
Galaxy S
It's upto date (software update)......?
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Ravihere
Active Level 4
Galaxy S
If it's upto date than you should complent to samsung service :-
samsung.comhttps://www.samsung.com › contactSamsung India - Customer Care
https://www.google.com/url?q=https://www.samsung.com/in/support/contact/&sa=U&sqi=2&ved=2ahUKEwiHybe...
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rajibulroney
Active Level 3
Galaxy S
Yes, up to date
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Ravihere
Active Level 4
Galaxy S
Than you have to complent......
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goodthings
Expert Level 5
Galaxy S
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also,click 3dots in my reply section and click on accept solution. Thanks.
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cs_member8
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you to share the log file. This will help us to further investigate and resolve this issue.

To attach the log file: Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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