Original topic:

S24 ultra heating up too much

(Topic created on: 03-08-2024 01:27 AM)
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Samsung_1xY6VMA
Beginner Level 2
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Galaxy S

I am facing issue in new S24 ultra .it's becoming very hot even with out use. Is any one facing the same issue?

3 Comments
MOQBALI
Expert Level 3
Galaxy S
I'm not faced this issue
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Moezgb
Active Level 3
Galaxy S
Same here
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Samsung_specialist
Community Manager
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Galaxy S

The following factors may affect the temperature of your Galaxy devices:

Using your devices in an environment outside of normal operating conditions (between 32 and 95 degrees Fahrenheit).
Placing your devices on/near a heat source, such as leaving them in a parked car on a hot day or continuously having them exposed to direct sunlight.
Running multiple apps for an extended period of time or using processor-intensive apps for gaming, streaming, and GPS tracking.
Using an incompatible, defective, or non-Samsung certified charger and / or USB cable.
Initial setup and data transfer from the previous devices.
System or firmware updates.


And for more detailed troubleshooting steps on What to do if your Galaxy device generates heat while you are using it or while charging you can check the below link:https://www.samsung.com/ae/support/mobile-devices/how-to-prevent-the-overheating-of-your-galaxy-devi...

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