Original topic:

S24 ultra display issue

(Topic created on: 03-04-2024 07:55 PM)
943 Views
Abhi_S24ultra
Active Level 4
Options
Galaxy S
orignal Post deleted by Samsung due to social escalation and many people viewed that post.:

I'm experiencing numerous issues while watching videos on YouTube. For example, I'm noticing abstract lines and color patches moving in the background, along with rainbow-like lines flowing in the video.

To illustrate, please watch the video linked below on YouTube between 9:30 to 12 min. , and observe whenever something black appears on the left side, it displays random lines and color patches. (This issue is particularly evident at this time; if you have a keen eye for detail, you'll notice it in many places & many other videos)

 
 Youthube Video link :- https://www.youtube.com/watch?v=HvoBci_GC8A



+ https://youtu.be/0FYSWIGskxs?si=lUSuKcK2vUn0qtrC (b/w 6 to 7 min. Area Above two phone gray background)




 
 
 
 
 
 Fyi: I have used highest possible display quality both on s24 ultra and on YouTube video
 
 
 
 Quick Links to Same problem : 
 
 
  
 
 
 -------------------------------------------------------------------- 
 
 Posting one Members message( which was in comment section 😞 
 
 --------------------------------------------------------------------- 
 
 
 
 Dear colleagues, 
 
 I am writing to inform you about an ongoing issue affecting the Samsung S24 Ultra. As of now, 95 individuals have reported experiencing a grainy display and camera lens shifting issue with their devices. 
 
 In response to this matter, we have collectively decided to file a petition in the Supreme Court to uphold our consumer rights. If you are also experiencing similar problems with your Samsung S24 Ultra, I kindly request your participation in this initiative. 
 
 To join the WhatsApp group where we are coordinating our efforts, please use the following link: 
 
 https://chat.whatsapp.com/GgugPJWnlOHB8gAFre57dk 
 
 Thank you for your attention to this matter. 
 
 Best regards,Follow this link to join my WhatsApp group: 
 
 https://chat.whatsapp.com/GgugPJWnlOHB8gAFre57dk  
 
 
 
 ---------------------------------------------------------------------------------------------- 
 
 > Kindly refrain from flooding the WhatsApp group with messages. The key information is available in the 'About' section of the group
11 Comments
Abhi_S24ultra
Active Level 4
Galaxy S
Samsung is suggesting not to use dark mode on your phone as a solution given to one member IMG-20240304-WA0011_1000025244_1709555791.jpg
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S24ultra1505
Active Level 6
Galaxy S
Then why dark mode option is given..? I always use dark mode.
Abhi_S24ultra
Active Level 4
Galaxy S
Screenshot of original post as a reference:SmartSelect_20240304_193712_Samsung Members_1000025253_1709561232.jpg
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Galaxy S
It appears to be an issue with the video itself, rather than a display problem. Try watching this video.
@Abhi_S24ultra

https://youtu.be/kcJST_ubuVU?feature=shared
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Abhi_S24ultra
Active Level 4
Galaxy S
I guess there is no issue with video..i have noticed at many different videos but was not able to highlight as it requires very detailed examination, In this video it was visible clearly. Let me share one other example of this video.1709571108461.jpg
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cs_member10
Expert Level 5
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you share your contact details on the Samsung Members Application (Open Samsung Members Application > Support> Ask question > Type your query > Send). So, it will be helpful to us to resolve your issue.

Warm Regards,
Samsung Customer Support

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Abhi_S24ultra
Active Level 4
Galaxy S
Lat time the same comment was made on my post 😂 & before i do something, you guys have deleted my post
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Abhi_S24ultra
Active Level 4
Galaxy S
FYI to @samsung : I Have taken all the proof related to two new post done by me. We are seeing that you started blocking people who highlight issues related to s24 experiment on global consumers.
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Abhi_S24ultra
Active Level 4
Galaxy S
https://youtu.be/0FYSWIGskxs?si=lUSuKcK2vUn0qtrC (b/w 6 to 7 min. Area Above two phone gray background

1710075811896.jpg
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