Original topic:

S24 ultra display issue

(Topic created on: 03-04-2024 04:44 PM)
417 Views
Ash211
Active Level 1
Options
Galaxy S
Noticing display grains at low brigtness and color banding issue while watching videos and service centre guys not accepting this. Anyone here facing same issues..??
6 Comments
owl123
Active Level 10
Galaxy S
Almost all s24 ultra users all over the world are facing this issue. There are numerous cases on reddit. I dont think Samsung has any intention of fixing it
S24ultra1505
Expert Level 5
Galaxy S
Before releasing the product...no proper RD was done...People purchased due to brand name and AI hype...Now no way out.Go legally.
0 Likes
Ash211
Active Level 1
Galaxy S
Yes that is the story...and how can someone expect display issue in samsung flasgship..knowing that all major players get their displays from samsung...and even samsung is not ackcnowledging it...
0 Likes
S24ultra1505
Expert Level 5
Galaxy S
You are absolutely correct.Samsung is known as master of display. I have Galaxy S7 + tablet and the display is undoubtly superb. That's why I have pre ordered s24 U...bt....the story is something different..
0 Likes
S24ultra1505
Expert Level 5
Galaxy S
March update coming soon. 1709555447375.jpg
0 Likes
cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. Also, share video clips and images for better understanding. This will help us to further investigate and resolve this issue.

Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

0 Likes