Yeah that's a issue in this Ultra's...Visit your nearest service center...They are providing DOA certificates (Death On Arrival)...And will provide you a new stock's device...One of my friend faced same problem
Please complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue. Then go to service center for replace/repair it's. Thanks.
As per your query, we request you share the log file with a short video clip of the issue for better understanding. This will help us to further investigate and resolve this issue.
To attach the log file: Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).
Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.
Hi i have s24 ultra and the samera is not working as expected i can see sometimes shaddy images in night shot and image quality also droped as compared to s23 ultra
