Original topic:

S24 ultra battery draining issue

(Topic created on: 2 weeks ago)
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sankiee
Active Level 3
Options
Galaxy S
Battery drain issue in my s24 ultra its been only 11 days old from the day of purchase am facing this issue waited for 10 days but still issue not resolved. Anyone facing this issue ?
Its so irritating such huge battery drain in such short time of periods not also my use is normal its like 1% for 2 to 3 min drained i think should go with the iphone instade of this coz battery is main aspect. 
7 Comments
THErevanth
Active Level 4
Galaxy S
Boycott samsung. We cannot afford this frustrated cruelty by samsung.
sankiee
Active Level 3
Galaxy S
Yes definitely next phone will be any iphone pro model .
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superULTRA
Active Level 1
Galaxy S
This phone is just a premium trash with worst battery life.
Ronkzz
Active Level 7
Galaxy S
try turning on the adaptive battery option and see...
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sankiee
Active Level 3
Galaxy S
Already turned on
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cs_member10
Expert Level 5
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue. However, we are taking your valuable feedback regarding this.

Galaxy device Battery drain issue: https://www.samsung.com/in/support/mobile-devices/how-can-i-optimise-and-extend-the-battery-life-on-...

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

You can reset your device by following the steps from the below link.
https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support

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sankiee
Active Level 3
Galaxy S
I have performed everything already now am going to return this mobile very disappointed with samsung service.
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