Original topic:

S24 ultra Screen turns pink then goes back to normal

(Topic created on: 10-19-2024 06:44 PM)
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JasSher
Active Level 2
Options
Galaxy S
I have s24ultra ,fully updated , . I was on call and suddenly the app froze and screen turned pinkish white from bottom and then it went black and then back to normal.

Is this a software glitch/app glitch ?
Or some screen issue ?
4 Comments
Rohhitpathaak
Expert Level 5
Galaxy S
It's a software issue
JasSher
Active Level 2
Galaxy S
Okay thank you i will wait for November patch
Rohhitpathaak
Expert Level 5
Galaxy S
Wel you can back up. Your fone.. Try to reboot see if this way it helps u
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cs_member8
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you to kindly perform the following steps to resolve your issue.

● Kindly restart your device once: To power off through Quick settings, swipe down from the top of the screen. Tap the Power icon in the upper right of the screen (next to the Settings icon), and then tap Power off. Kindly power buttons on the device after by pressing power for 5-7 seconds.

● Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

● Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

If the issue still occurs, please visit the service centre for a physical inspection of your device. You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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