I am using s24 plus for past 7 month. Dor last 2 months i am facing call issue. When i call same one suddenly call we cut off and if the person attend the call then the call will cut off. Its really bad #samsung. Kindly fix this.
Kindly complaint to Samsung customer care support through Samsung Members App as error report also send log files along with this error report for this issue and wait for next update it's maybe fix by Samsung team soon. If you like please accept it's as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
As per your concern, we want to inform you that it can happens due to network glitch. Meanwhile, kindly perform the following steps to resolve your issue by the given link:
● You can reset your device by following the steps. 1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite. 2. Remember the Google password before resetting the device because it is required during initial setup. 3. If you do not remember password then advise to reset (Forgot password) your Google account.
Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tab on Factory data reset to reset your device to its factory default settings. This will erase all data, including files and downloaded apps.
In case the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/
