Original topic:

S24 plus battery draining fast within 12 to 16 hrs...also vivid mood color issue

(Topic created on: 02-02-2024 08:27 PM)
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RCR1103
Active Level 3
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Galaxy S
Using my new samsung s24 plus and obseeved battery draining fast within 10 ro 16 hrs with low screen time of 2.4 hrs to 3 hrs...

Also color tuning issue in vivid mode observed...
Really disappointed with this...please fix it
4 Comments
Geomatt
Active Level 4
Galaxy S
There seems to be some issues with the display modes... maybe samsung will bring an update to this. As for the battery drain, it could be the phone learning the patterns of usage, or it would be an exynos processor
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cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we want to inform you that the Galaxy S24 series model has been adjusted for colors and brightness for more accurate and comfortable vision while using. It has made some changes to the display technology to offer a more natural viewing experience, so you may notice differences in color depth when compared to older devices.

This concept of behavior on the display is an intended color adjustment and is not a defect of the product, so you can use it with confidence.

However, regarding battery drainage, when initially using the device, battery consumption may be rapid due to learning battery usage patterns and application of performance optimization. It will stabilize after a certain period, but if still facing issues, we would request you to please visit the service center.

You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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rmps
Active Level 6
Galaxy S
In my experience using S24 ultra for last 1 week, AOD is consuming lot of battery and I see a difference when aod switched off. Still software needs lot of optimization
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JithinAjith
Expert Level 1
Galaxy S
Settings 》Google 》Devices 》Turn off scan for nearby devices
Settings 》Connections 》More connection settings 》Printing 》Turn off default printing service
Device care 》Battery 》Background usage limit 》Deep sleeping apps 》 add apps
Settings 》Location 》Improve Accuracy 》Turn off Bluetooth and WiFi scanning
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