It has been 2 months since I started using my new S24 model. I have been facing regular internet disconnection every 20-25 minutes of continuous usage. I reached out to Samsung India, but they haven't provided any solution for it. I have tried my own ways to resolve the problem as well. I am a long-time customer of Samsung India mobile phones and have been using them for the last 10 years. Today, I feel very helpless. Please help me out
Check Data Roaming: Settings> Connections> Mobile networks> Data roaming to enable it, if disabled.
Reset network settings: Settings> General management> Reset> Reset network settings> Reset settings> Unlock your screen> Reset.
Check another network operator SIM: If the issue has not been resolved, then get in touch with the network operator and try to check with another network operator SIM. Note: kindly contact your network service provider once to make sure there is no issue from their end.
Update device software (If available): Settings > Software update > Download and install > Checking for software update > Software update available > Download > Downloading updates > Install now.
If the issue persists, kindly share the report of the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).
