S24+ freezing issue

[HiteshRM]

Flagship phones freezing out of nowhere—brilliant work, Samsung! Truly a masterpiece. Heating issues, rapid battery drain, and all this glory brought to you by the latest One UI 6.1 update. Thanks, but no thanks—never touching a Samsung product again.

Still for indians no ONE UI 7 update.

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

At Samsung, we always aim to provide impeccable services to our customers, and we highly regret that you feel this way.

We wanted to confirm that One UI 7 will first be released for the S24, followed by other models in the upcoming weeks. To stay informed about the latest updates, we encourage you to remain active on the Samsung Members application where you can receive notification alerts.

We understand that you are facing multiple issues with your device. To ensure that we can provide you with the best possible assistance, we would request you please visit the nearest service center for a physical inspection of your device.

You can locate your nearest service center using this link: https://www.samsung.com/in/support/service-center/.

Warm Regards,
Samsung Customer Support