Yesterday only, I bought a new Samsung galaxy s24 fe and I'm really disappointed. The phone even though being so expensive doesn't stand to its worth.
The phone's touch sensitivity is really bad, have to click on everything twice or thrice. Even the fingerprint sensor doesn't work 9/10 times and I just have to enter my password everytime!!! Useless.
Even the really really hyped camera didn't impress me either. It's giving blurred low contrast images in low light. The zoom is also very pixelated just enhanced by ai.
The same old UI, no gesture controls and an unnecessarily huge size...
We regret to hear about your experience with our product. Please believe that this is not a usual occurrence.
As you are facing multiple issues on your device, kindly share the log file. Also, share video clips and images for better understanding. This will help us to investigate further and resolve this issue.
Path: Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.)
Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.
