Original topic:

S24 battery drain, heating,android auto connectivity issues,vivid mode issue

(Topic created on: 02-08-2024 06:17 AM)
774 Views
sarang80
Active Level 1
Options
Galaxy S
My galaxy s24 having 4 issues 
1. battery drain quickly compared than s23
2.heating issue (when charging with wireless charger phone over heating )
3.connecting issue with my polo car
4. Vivid screen mode issue 
5 Comments
Sameer
Active Level 8
Galaxy S
I agree with all the 4 issues ... wait for a software fix ...even unable to connect to my car with s24 plus

Few solutions
1) Use the normal charger of 25w (wired) ...your issue will be resolved for time being
2) Push maximum apps like Instagram and Facebook especially to Sleeping apps which would enhance battery life by great extent
3) Vivid issue - mostly u will have to live with it as Samsung has changed its algorithm towards more natural colors ..No official word yet ...keeping fingers crossed we receive something
rajdh
Active Level 5
Galaxy S
No heating issue for me with both charging types, and battery drained on 1st day only, after that its normal
atechfreak
Active Level 7
Galaxy S
Open settings, apps and one by one select on all the app and click on "force stop" battery drain issue will be 100% resolved.
atechfreak
Active Level 7
Galaxy S
Issue got resolved?
0 Likes
cs_member10
Expert Level 5
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you to share the log file. This will help us to further investigate and resolve this issue.

To attach the log file: Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

0 Likes