My s24 ultra is not connecting to airport lounge wifi. I always see an error message "Couldn't get IP address". I tried some trouble shooting steps available on internet but nothing worked yet.
Check once if others in the lounge are having the same issue or not. If not , then one try restarting the device and connect. If it does'nt work , then search 'Reset Wifi' in settings and reset the settings. Then try to connect.
As per your query, we request you kindly share the log file. Also, share video clips and images for better understanding. This will help us to further investigate and resolve this issue.
Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).
Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.
