S24 Ultra heating issues - May securtiy patch

[babu23]

I have observed heating issues with the camera on my S24 Ultra after installing the May security patch.

Did anyone have the issue ??

[goodthings]

Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, kindly perform the following steps to resolve your issue by the given links. However, we are taking your valuable feedback regarding this.

Galaxy device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

You can reset your device by following the steps from the below link.
https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support

[prateekgirdhar]

I am having the same issue. The temperature is rising to 43 44 degrees which is too dangerous and risky.

[babu23]

Is it after the May security patch or else prior to the patch ???

[himz12]

Yup facing the same issue after may update... phone getting hot while doing minimum tasks... not sure could be due to this extreme summer

[Rajaat]

I have this issue before april patch
My device recorder more than 50 degree while on video call