S24 Ultra hanging issue

[SHANNATHAN]

Team, i am deeply regret about my s24 ultra...i just bought 1 month before. My mobile got struck lot of time and also i am using buds 2 pro and galaxy watch4...these devices getting delay in connectivity issues....i have share the error report to this team also...still i am facing the issues....deeply regret.

[Rimsonk9259]

You should get your phone checked with nearest samsung store it happened with my m51 too

[Nobyos]

My one doubt is that if the cached files are cleared with one tap cleaner, sometimes the hanging issue will be resolved.

[SHANNATHAN]

Let us try. Thanks

[goodthings]

Please do a wipe catche partition in recovery mode then try to it's again. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.

[SHANNATHAN]

Please explain in depth.

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you to please kindly wait for the revert from the technical error team end, and kindly perform the following steps to resolve your issue. However, we are taking your valuable feedback regarding this.

Kindly check the space on your device:
Path: Settings > Battery and device Care > Storage
To improve the device performance there should be sufficient space.

Kindly check the RAM in your device:
Path: Settings > Battery and Device Care > Memory.
The device's RAM should be free to improve performance. So clear the RAM once a day.

Clear app cache through Device care:
Tap on Settings>Device Care> Storage> Clean Now.

The clear cache memory of a particular application:
Settings > Apps > Now pick the app that you like to clear off the cache memory > Storage > Clear Cache.

Reset app preferences: Settings > Apps > More option > Reset App Preferences.

Reset settings: Settings>General Management>Reset> Reset all settings to their default.

Reset network settings: Reset Wi-Fi, Bluetooth, and other network settings to their default.

Is there any unnecessary application running in the background?
Kindly close the background running applications in the device (Tap the left side key & close the background running application).

Kindly uninstall that application by following the below steps and check once as the issue might occur due to third-party applications: Settings> Apps> Select the third-party application from Apps> Uninstall.

Kindly check if you are using a memory card on your device.
If you are using the memory card on your device. we will advise you to safely remove it from your device. For this follow the below steps:

Step 1: Before removing the memory card, first, unmount it for safe removal.
On the Home screen, tap Apps > Settings > Device maintenance > Storage > More option > Storage settings > SD card > Unmount. Insert the ejection pin into the hole on the tray to loosen the tray.
Note: Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may be damaged.

Step 2: Pull out the tray gently from the tray slot.
Step 3: Remove the memory card.
Step4: Insert the tray back into the tray slot

Note: Please ensure that the memory card is not removed while the device is transferring or accessing information. Doing so can cause data to be lost or corrupted or damage to the memory card or device.
Samsung is not responsible for losses that result from the misuse of damaged memory cards, including the loss of data.

If you enabled Power Saving Mode, Power saving mode limits the performance of the device. So we recommend disabling the Power Saving mode in your device.

You can check the device in safe mode and for the same mode you can tap on the given link. https://www.samsung.com/in/support/mobile-devices/safe-mode-on-samsung-phones/

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

You can reset your device by following the steps from the below link.
https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs, kindly visit the service center and inspect your device with the technical team end, they will provide you with all the information in a better way after inspecting the device physically.

You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

[parteekthakur]

My s24 ultra is hanging a lot...like way too much...its very irritating. P

[parteekthakur]

I have done everything you told...but its still hanging a lot..

[parteekthakur]

Pls tell me what should i do...your flagship phone is way too much hanging man...it is disastrous