Original topic:

S24 Ultra --> One UI 7 update

(Topic created on: 04-23-2025 06:07 AM)
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chaitu197
Active Level 7
Options
Galaxy S
Guys.. Why all are eagerly waiting for one UI 7 update.
For me only one hope is Camera Update or improvement.
apart from all other UI perspectives I want this garbage camera to work better.

how many of you are facing issues in taking 50mp and 200mp photos ?
pls check my previous posts if possible I started earlier and tried all possible ways but this scamsung never hears user voices..

I dont know seriously why this kind of community created if no action taken ..
6 Comments
Timothy2
Expert Level 4
Galaxy S
Samsung's delay strategy is proving ineffective. The Korean server has already deployed One UI 7 in India, yet the Indian team refuses to release it. The failure to sell even 100 units S25 series phones during this delay renders the Indian Samsung team unable to justify their actions to the Korean headquarters.
Galaxy S
I see same problem.. s24 ultra camera picture not good cannot compare with old iPhone 11 camera.. that too night in low light very bad 👎.. feeling very sad that I spent huge money but not got simple good camera... fooled by zoom feature
Timothy2
Expert Level 4
Galaxy S
For sure Apple is too much ahead in this scenario, this will make many users to shift from samsung to apple (including me).
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chaitu197
Active Level 7
Galaxy S
yes
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cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would like to inform you that Android 15 (UI 7) will be initially available for the S24 model, scheduled for release around the end of April 2025. Other devices will follow shortly thereafter.

To stay updated on the upcoming release, we encourage you to keep an eye on notifications through the Samsung Members application.

Please note that the schedule may be subject to change if any issues arise during the transition of the update.

We request you kindly share the log file regarding camera issue. Also, share the video clips and images for better understanding. This will help us to investigate further and resolve this issue.

To share the log file: Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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