Original topic:

S24 Ultra Not Getting Enough Battery Life

(Topic created on: 05-15-2024 09:32 PM)
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sintosun
Active Level 3
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Galaxy S
I've noticed a significant difference in battery performance between my S24 and those of other users. Many posts from fellow S24 users mention they're easily getting around 10 hours of battery life, which is quite impressive. However, my experience has been quite different. Even with what I consider to be normal usage, I'm only able to manage 5-6 hours of battery life at best. This is particularly surprising to me because my phone is relatively new; I recently purchased it. I've also made sure to stay up to date with the latest software, currently running on the April Security Patch Update. Despite these efforts, my battery performance remains subpar compared to what others are reporting. I'm curious about your experiences. Are you facing similar challenges with battery life on your S24, or have you found any tips or tricks to improve battery performance?

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18 Comments
Galaxy S
Bro.. they bluff.. and this is why British came in India and ruled.. becoz of these sort of people only..😂😂😂
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Galaxy S
I keep my phone in dark mode 20% brightness
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Galaxy S
All flagship phone S U C ks
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Sravan_
Active Level 6
Galaxy S
Yesterday1715794168388_1715794168379_0.jpg
Sravan_
Active Level 6
Galaxy S
Today1715794202602.jpg
Sravan_
Active Level 6
Galaxy S
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arunnechlani
Expert Level 1
Galaxy S
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sag120667
Active Level 5
Galaxy S
Same here. Seems 6.1 is draining battery. I have s24 and it gives me 4-5 hours SOT. My wife's s23 used to give 8-9 hours of SOT but after upgrade to 6.1 she is getting 3-4 hours sot only.
cs_member10
Expert Level 5
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you kindly perform the following steps to resolve your issue by given links.

Galaxy device Battery drain issue: https://www.samsung.com/in/support/mobile-devices/how-can-i-optimise-and-extend-the-battery-life-on-...

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

You can reset your device by following the steps from the below link.
https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support

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