S24 Ultra Major Camera Problem

[praveenatsb]

when I record a portrait video in between the video there are many frame drops please help I have attached example video S24 ultra

[walker_dv]

You need to connect with some techie person or visit service center for it.

[Wodehouse]

Choose frame rate manually instead of auto FPS and try.

[praveenatsb]

Same problem Continues even after doing that.Only while using portrait video

[Wodehouse]

Try resetting camera settings. If this fails do a factory reset.

[praveenatsb]

Tried resetting camera settings but no use.But to factory reset I need to save alot of stuffs that's little hard

[Wodehouse]

Backup option is available under Samsung account. You can also save on external device through USB.

[praveenatsb]

Full backup not possible after reset have to work on it..

[praveenatsb]

Any other solutions..

[goodthings]

Please clear catche and clear data of this app and reset camera settings also reset all settings of your's device in general management settings then try to it's again. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.