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Original topic:

S24 Ultra - February update - AI not working

(Topic created on: 02-23-2024 10:28 PM)
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babu23
Active Level 2
Options
Galaxy S
Hello, I updated my S24 ultra february patch. AI stopped working. Getting an error/message Online processing error.
6 Comments
Solution
goodthings
Expert Level 5
Galaxy S
Please complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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kamalryu
Active Level 7
Galaxy S
Don't know how samsung is pushing updates for it's most anticipated model, waste of money I must say
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babu23
Active Level 2
Galaxy S
Already they released the update a week back in korea. They should have identified it and shoul rectify it before releasing in india
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sammy_user
Active Level 4
Galaxy S
Its not the update problem. Its the problem in the server itself. Server is down. I haven't updated yet but still i'm facing the same problem.
babu23
Active Level 2
Galaxy S
Ok.. Understood...
cs_member8
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we want to inform you that this issue was from the Google search engine side and is resolved now, so you can use the AI services of Writing Assist (writing style/spelling and grammar) without any trouble. If there are any further queries kindly feel free to get in touch with us on the Samsung Members Application (Open Samsung Members Application > Support > Ask question > Type your query > Send).

Warm Regards,
Samsung Customer Support

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